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SUPPORT
Your compass for first-class support: Discover our service options!
Before contacting support:
Determine software version
Note the software versions. Use the "Finding the Version" guide to do so.
Prepare error description
Note the make, model and version of all affected third-party devices (printers, computers, projectors, monitors, network devices, etc.).
Describe the error precisely: what, when and under what conditions does it occur?
Have your customer number ready
Please have your Meyton customer number ready.
You'll find this on all delivery documents. Do not use customer numbers from regional partners or distributors.
No customer number?
If you cannot find your customer number, enter 0 in the corresponding field.
Arrange a remote maintenance appointment
For remote maintenance, please arrange appointments at support@meyton.eu or by phone.
Appointments are available from 9:00–12:00 and 14:00–16:00.
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